Terms of service
Terms & Conditions
Thank you for shopping at customwheels.co! Before making a purchase, please take a moment to review our terms and conditions. By using our website and placing an order, you agree to comply with the following terms:
Product Information
All product information provided on our website is accurate to the best of our knowledge. We strive to provide detailed descriptions, specifications, and images to help you make an informed decision. However, please note that slight variations in color and design may occur due to monitor settings and manufacturing processes.
Ordering Process
To place an order, simply add the desired items to your cart and proceed to checkout. During the checkout process, you will be required to provide accurate and complete information, including your shipping address and payment details. Once your order is submitted, you will receive an order confirmation via email.
Payment
We accept various payment methods, including credit/debit cards and Shop Pay. All payments are processed securely through our trusted payment gateway. Please ensure that your payment information is accurate and up to date to avoid any delays or issues with your order.
Shipping
We offer free shipping on all orders within the 48 Contiguous United States. For orders outside this area, additional shipping fees may apply. Please refer to our Shipping Policy for more information on shipping rates and delivery times.
Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may request a return within 14 days of receiving your item. Please review our Refund Policy for detailed instructions on how to initiate a return and receive a refund.
Intellectual Property
All content on our website, including images, logos, and text, is the intellectual property of Custom Wheels and is protected by copyright laws. You may not use, reproduce, or distribute any of our content without prior written permission.
Use of Vehicle Brand Names and Models
CustomWheels.co would like to inform our valued customers that our products are not affiliated with any automotive vehicle brands. Any use of automotive brand names, vehicle models, or associated trademarks on our website or in our product listings is solely for descriptive purposes to describe part compatibility. Please read our complete disclaimer for more information regarding fair use of descriptive vehicle information.
Privacy
We take your privacy seriously and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and safeguard your data.
Contact Us
If you have any questions or concerns regarding our terms and conditions, please feel free to contact our customer support team. We are here to assist you and provide any necessary clarification.
Email: contact@customwheels.com
Phone: +1 619-876-1726